Pre sales service

Provide customer consultation on food machinery business and technology;

Answer all kinds of customer's questions and understand the customer's needs;

The performance and characteristics of yuxinnuo food machinery products are introduced in detail, and the machine selection scheme is provided according to customer requirements;

Quotation, sample, etc.

After-sale service

1. When you use the machine quality problems or faults, please immediately call our company service hotline: 13592609796 / 18738125228. Describe the equipment failure and leave your contact information and address.

2. The after-sales engineer will make a preliminary judgment and Analysis on the machine according to your feedback. If the problem can be solved on site, we will provide free technical guidance; if the problem can not be solved on site, the engineer will solve the problem according to the specific situation.

3. After the machine returned to the factory after the inspection, we will inform the customer in time after finding out the cause of the fault. The warranty period of the machine is usually within one year, and the lack of phase, water and oil are not within the scope of the warranty; if the warranty period is exceeded, we will provide paid maintenance, and the specific pricing is according to the company's regulations.